AQW 5711/22-27

Ms Kate Nicholl
Alliance Party
South Belfast

Tabled Date: 07/02/2024
Answered On Date: 21/02/2024
Priority Written: No

Question:
To ask the Minister for Communities what work is being done to improve digital accessibility for older people in line with the objectives of the Active Ageing Strategy, particularly in relation to online banking and financial transactions.

Answer:

The Active Ageing Strategy 2016-2022 contained actions which focused on helping older people gain digital skills.

The Department of Finance has a Digital Inclusion Unit who promote Digital Inclusion. As part of their work, they deliver initiatives which ensure older people are not excluded from accessing information and services by working with various organisations to recruit digital champions, providing tuition, and detailing the help that is available to assist older people in accessing online services.